Definitions and legal references

Personal Information or Data

Personal information consists of data concerning a natural person, who is identified or can be identified, even indirectly, by referring to any other information, including a personal identification number.


Browsing Data

Personal information collected automatically from the Website, including: the IP addresses or domain names of the computers used by the User who connects to the Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc.) the country of origin, the features of the browser and the operating system used by the visitor, the various time details per visit (for instance the time spent on each page) and the details about the path followed within the Website, with particular reference to the sequence of pages consulted, the parameters of the operating system and the computer environment of the User.


Individual concerned

The natural or legal person to whom the Personal Data refer to, who may be the individual who uses the services or products of the Website (User).


Processing Manager

The natural or legal person, public administration and any other entity, association or organisation designated by the controller to process personal data.


Data Controller

The natural or legal person, public administration and any other entity, association or organisation that individually or together with another controller, decide upon the purpose and method of processing personal data and the relevant means, including the safety profile in relation to the operation and use of this Website.


Legal references

Notice to European Users: this privacy statement has been prepared in accordance with the provisions in Art. 10 of Directive 95/46/EC, as well as those of Directive 2002/58/EC, as updated by Directive 2009/136/EC, concerning Cookies.

This privacy policy only refers to this Website.



This website (hereinafter "Website") collects some Personal Data whose processing purpose and method are  specified below.


Data Controller

The Data Controller is:



Via Piemonte, 5/11 - 24052 AZZANO S.PAOLO (BG) ITALY


VAT NO. and Tax Code : 02734150168

CCI of Bergamo E.A.R. no. 318318 – Share Capital € 20,640,000 paid in full


Types of Data collected

The Personal Data collected when completing and sending the online Purchase Order intend to allow TENACTA to manage and execute operations required to provide the ordered product. If the User does not provide certain Personal Data, it may not be possible to fulfil the request.

The Personal Data may be entered freely by the User even in third party systems (live chat) or collected automatically through browsing.

The Website uses Cookies. For more information about Cookies click here.

Personal Data may refer to the User or third parties whom the User lawfully provides the data to.

The User is responsible for the Personal data of third parties published or shared through the Website and guarantees to have the right to communicate or diffuse them, thereby releasing the Data Controller from any liability to third parties.


Processing Method of the Data Collected


Processing method

The Holder processes the Personal Data of the User and Individual concerned while taking all necessary security measures to prevent unauthorised access, disclosure, modification or unauthorised destruction of the Personal Information. The Data are processed with computers with organisational methods strictly related to the following purposes, fully compliant with the privacy regulation in force in Italy.

In addition to the Holder, in some cases, external parties may have access to the Data (such as third party service providers, carriers, hosting providers, IT companies). The updated list of parties can always be requested from the Data Controller.


Purpose of Processing the Data Collected

The Data of the individual concerned are compulsorily collected for the following purposes:

The User can optionally give other Data, by subscribing to the newsletter service, for the following purposes:


More information on processing


Rights being exercised by the individuals concerned

Pursuant to Art. 7 of Legislative Decree no. 196/2003 "CODE ON THE PROTECTION OF PERSONAL DATA", the parties to whom the Personal Data refer to have the right to obtain confirmation of their existence at any time from the Data Controller, to know their content and origin, to verify the accuracy or request their integration, cancellation, update, correction, anonymisation or blocking of Personal Data processed in violation of the law, as well as to oppose to their processing for legitimate reasons. Requests are to be sent to the Data Controller.


Changes to the Privacy Policy

TENACTA reserves the right to make changes to this Privacy Policy at any time by giving publicity to the Users on this page and by guaranteeing, in any case, similar protection of Personal Data.


Update: v.2 01/2014